We want to help you with whatever you need, so we try to answer common questions
If you cannot find the appropriate answer or need to ask any questions you have, send them to hello@valentindelbarrio.shop
- Wallets: 10 × 8 cm and 40 grams of weight.
- Caldholders: 10 × 6 cm and 26 grams of weight.
As a leather product, the wallet and cardoholder will adapt to the number of cards you put on it and once, take note that the leather will not regain its initial shape. That is why we recommend always carrying the same number of cards in each pocket of the wallets and cardholders.
Also, keep in mind that the leathers are natural materials and therefore may have small marks that are not considered a material defect.
Valentín del Barrio take security very seriously and your confidential data are protected and sent encrypted to the bank entity (Redsys or Paypal), so that no one can make improper use of this information.
Europe: Germany, Austria, Belgium, Denmark, France, Gibraltar, Greece, The Bailiwick of Guernsey, Ireland, Italy, Jersey Island, Isle of Man, Azores Islands, Falkland Islands, Luxembourg, Madeira, Monaco, Norway, Netherlands, Portugal, United Kingdom, San Marino, Sweden, Switzerland and the Vatican, Turquía, Rusia, Bosnia-Herzegovina, Islandia, Bielorrusia, Macedonia, Serbia and Ucrania.
If you are not sure for shipments to your countries you can ask to hello@valentindelbarrio.shop.
Shipping costs vary depending on the chosen destination of your order. To get the information about the price of delivery add the product(s) you want to purchase to the basket and proceed to checkout.
- Spain: €8, if the order is over €100 it is free.
- Europe: €10, if the order is over €100 it is free.
- Rest of the world: €15*
*For shipping to islands or remote areas, please consult hello@valentindelbarrio.shop.
Delivery term:
- Spain: 1-5 days
- Europe: 5-10 days
- Rest of the world: 10-15 days
The longer delivery times may vary, since holidays in the destination town and Saturdays are excluded, and might take a little longer during the high season.
Valentín del Barrio
C/ Gamonal 5, Planta 1, Nave 2, 28031, Madrid, Spain (Workshop)
Once we have received your parcel, we will proceed with the refund of the order (minus shipment cost) through the same payment method used on your purchase. Bear in mind the refund procedure can take up to 30 days. Because we are a small craft company, it is especially important that goods are returned to us in pristine condition.
We cannot be held responsible for any goods lost in transit and recommend that you use a tracked delivery service when returning your order.
Once the order is completed and has left our warehouses, we will not be able to modify or cancel the order.
Exchanges: we are not able to directly exchange goods. If you decide you would like a different product you can place a new order.
Once the order is completed and has left our warehouses, we will not be able to modify or cancel the order.
Exchanges: we are not able to directly exchange goods. If you decide you would like a different product you can place a new order.
Keep in mind that the leathers are natural materials and therefore may have small marks that are not considered a material defect.
The warranty will not apply if the damage is caused by improper use or normal wear and tear of the product. The warranty does not cover: cosmetic damage, ie wear, rips, scrapes, scratches or scrapes; damages caused by accident, abuse, neglect or collision; lost or stolen items, improper use or storage of the product; unauthorized modifications or repairs.